Terms of service
SILVI - Terms and Conditions
Welcome to SILVI. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information & Authenticity
Materials: SILVI specializes in authentic 925 sterling silver jewelry.
Variations: Since many of our pieces are crafted with precision and luxury finishes, minor variations in appearance may occur.
Accuracy: We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be 100% accurate.
3. Pricing and Payments
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product at any time.
All payments are processed securely. By providing payment information, you represent that you have the legal right to use the chosen payment method.
4. Shipping and Delivery
Processing Time: Orders are typically processed within [Number, e.g., 2–4] business days.
Shipping: Delivery times vary based on location. SILVI is not responsible for delays caused by shipping carriers or customs clearance for international orders.
Risk of Loss: All items purchased from SILVI are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
To maintain the quality of our luxury silver items:
Eligibility: Returns are accepted within [Number, e.g., 7 or 14] days of delivery, provided the item is in its original, unworn condition and packaging.
Process: To initiate a return, please contact aman.kakkar2013@gmail.com.
Non-Returnable: For hygiene reasons, certain items like earrings may be final sale unless defective.
6. Jewelry Care and Liability
Sterling silver is a precious metal that may naturally tarnish over time if exposed to certain elements.
SILVI is not liable for damage caused by improper care, exposure to chemicals (perfumes, lotions), or normal wear and tear. We provide care instructions on our site to help you maintain your jewelry’s shine.
7. Intellectual Property
All content on this site, including logos, jewelry designs, product names (including "SILVI"), and images, is the exclusive property of SILVI. Unauthorized use or reproduction of our designs or brand assets is strictly prohibited.
8. Limitation of Liability
SILVI shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State].
10. Contact Information
Questions about the Terms and Conditions should be sent to:
SILVI Brand Support Email: aman.kakkar2013@gmail.com